Return & Refund Policy

All images are for illustration purpose only, actual product may vary. If there is any returned case, goods/products must attached with the receipt or invoice together and returned items must not have been used. We do not accept returns or exchanges unless thee item you purchased is defective. If you receive a defective item, please contact us immediately with details of the product and the defect. We may not responsible any return cost such as shipping depends on the case. Report for defect or return case should have made within a week once received the parcel. Please return to the following address:

 

GLY Official Store
B-01-03, Garden Shoppe @ One City, Jalan USJ 25/1A,
47650 Subang Jaya, Selangor Darul Ehsan.

 

Kindly contact us at [email protected] or whatsapp +6 011 5921 9880 if you have and questions or doubts. Upon receipt of the returned item, we will fully examine it and notify you via e-mail or given contact, within a reasonable period of time, whether you are entitled to a replacement or compensate full/partially refund in store credit as a result of the defect. 

 

Please be informed there will be experienced shipment delays due to multiple public holidays and Recovery Movement Control Order (RMCO). Thank you for your understanding and support.